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Volunteer Portal

Volunteers

Get Involved and Make a Difference

Who We Are and Why Volunteers Matter

Dereham Cancer Care is a local charity offering emotional support, practical help, information, and a safe, friendly space for anyone affected by cancer. We support individuals at any stage of their cancer journey, as well as families and carers who may need comfort, guidance, or simply someone to talk to.

Our volunteers play a vital role in everything we do. They help to keep the centre running smoothly, provide a welcoming atmosphere, and support our activities and events. Every volunteer brings something unique and together they make our service possible.

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What Our Volunteers Do

There are many ways to get involved, and we will always help you find a role that suits your interests, confidence, and availability.

Welcoming visitors and helping them feel comfortable.
Making refreshments and providing a friendly ear.
Supporting group activities, workshops, or sessions.
Helping keep the centre tidy, organised, and inviting.
Offering companionship to visitors who may want someone to talk to.
Supporting family members or carers who may need a moment to themselves.
Providing calm, respectful, and confidential listening.
Assisting with community events, raffles, open days, and coffee mornings.
Helping set up and pack away stalls.
Supporting fundraising campaigns and awareness activities.
Helping with light administration, calls, or desk support.
Preparing materials for outreach or events.
Supporting social media or leaflet distribution if you are comfortable with that.

Why Volunteer With Us

Some volunteers help once or twice a week. Others prefer occasional roles, event days, or flexible support. We will always try to work around your schedule and match you to a role you feel confident in.

Make a real difference

Your time helps provide comfort, companionship, and hope to those affected by cancer. Even small acts of kindness can have a huge impact.

Be part of a supportive community

Our centre is a warm and friendly place where volunteers, staff, and visitors feel like part of a community. You will meet new people, build lasting connections, and work alongside others who care deeply about helping local residents.

Personal fulfilment and growth

Volunteering can boost your confidence, give you a sense of purpose, and bring personal satisfaction from helping others through difficult times.

Learn new skills

You can develop communication, listening, teamwork, and organisational skills. These are valuable in everyday life and can support future career or training pathways.

Flexible opportunities

Some volunteers help once or twice a week. Others prefer occasional roles, event days, or flexible support. We will always try to work around your schedule and match you to a role you feel confident in.

What We Offer and
What We Need

What makes a
great volunteer

You do not need formal experience. The qualities that matter most are:

Kindness, empathy, and respect for others.
Reliability when you have agreed to a time slot.
Willingness to listen without judgment.
Respect for confidentiality and personal boundaries

What
we provide

We want every volunteer to feel confident and supported. You will receive:

A friendly welcome and introduction to the centre.
Training or guidance for your role.
Ongoing support from our volunteer coordinator or team.
Clear information about expectations.
Reimbursement of agreed expenses if applicable.

You will never be asked to do anything you are not comfortable with, and your wellbeing is always a priority.

How to Get Involved

Joining our volunteer team is simple.

01. Reach out

Contact us using the form below or call us to express your interest.

02. Let’s talk

We will arrange an informal chat about the roles available and what might suit you.

03. Visit us

If you decide to continue, we will arrange a visit to the centre and explain any checks or references needed.

04. Welcome aboard

You will receive an induction and begin at a pace that feels right for you.

Interested in Volunteering?
Get in Touch to Get Started
We welcome volunteers of all backgrounds and experiences. If you want to help, we would love to hear from you.

Frequently Asked Questions

We are flexible. Some volunteers help weekly, others occasionally or for specific events. We will work with you to find what suits your schedule.

No. Most roles simply require kindness, patience, and a willingness to help. We will provide any training you need.

Yes. We give guidance tailored to your role and provide ongoing support from our team.

Some roles may require one. If a DBS check is needed, we will support you through the process.

Yes. Many volunteers choose to help because of personal experience. We will chat with you to ensure the role feels comfortable and appropriate for your wellbeing.

If we reimburse expenses, we will explain what can be claimed and how to do so.

Please contact us and we will advise based on the role and any safeguarding requirements.

Yes. We offer flexible roles that can fit around your commitments.

If your workplace or group would like to support us, please get in touch. We welcome community partnerships.

We understand that life changes. You can pause or adjust your volunteering at any time.